signup.studio
Sign in Get started free

Legal

Terms of Service

Effective 2026-05-21 — Signup Studio, LLC

signup.studio is operated by Signup Studio, LLC, a North Carolina limited liability company (“signup.studio,” “we,” “us,” or “our”). By creating an account or using signup.studio, you agree to these Terms of Service. If you do not agree, do not use the platform.

1. What signup.studio is

signup.studio is a software platform that lets organizers create and manage sign‑up pages for events, classes, and activities. We are a technology platform — not an event organizer, ticketing company, or party to any transaction between organizers and their participants. Organizers are independent operators using our tools; they are not our employees, agents, or representatives.

2. Accounts

To create and manage sign‑up pages, you must create an account. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. If you believe your account has been compromised, contact us at hello@signup.studio immediately.

Participants — the people who register for an organizer’s event — do not need to create a signup.studio account. Their information is collected and managed on the organizer’s behalf.

3. Organizer responsibilities

By using signup.studio to create sign‑up pages or collect payments, you accept the following responsibilities:

  • Accuracy. You must provide accurate, truthful information about your events, including dates, times, locations, and descriptions.
  • Taxes. You are solely responsible for determining, collecting, and remitting any taxes applicable to your events or payments, including sales tax, amusement tax, and income tax. signup.studio does not calculate or collect taxes on your behalf. Consult a tax professional if you are uncertain of your obligations.
  • Refunds. You set your own refund policy for your participants. You are responsible for processing refunds through your Stripe account. signup.studio does not process participant refunds.
  • Legal compliance. You are responsible for complying with all applicable laws and regulations related to your events, including obtaining any required permits, licenses, or insurance.
  • Participant disputes. You are responsible for resolving disputes between you and your participants, including complaints about events, refunds, or cancellations.
  • Participant data. You are responsible for how you collect, use, and protect participant data gathered through signup.studio, including compliance with applicable privacy laws such as GDPR and CCPA.

4. Payment processing

When you enable payment collection on a sign‑up page, payments are processed through Stripe using Stripe Connect. Participant payments go directly to your connected Stripe account — they do not pass through signup.studio. signup.studio never holds your funds and is not the merchant of record for your transactions.

Stripe’s terms of service and standard processing fees apply to all payment transactions. signup.studio does not charge a percentage of your payments or add any markup to Stripe’s fees.

You are responsible for maintaining your Stripe account in good standing. signup.studio is not responsible for Stripe account freezes, holds, chargebacks, or payment disputes.

5. Our fees and refunds

signup.studio does not sell subscriptions. Paid features are purchased one sign‑up at a time, as a single charge — there is no recurring billing, and nothing to cancel.

  • Paid sign‑up purchases ($5 per sign‑up page) grant paid features on that sign‑up for six months from purchase, and are non-refundable once the sign‑up page has been published.
  • Multiple purchases on the same sign‑up — whether bought together up front or added later — extend that sign‑up’s paid window by six months each.
  • SMS credit purchases are non-refundable once any credit from that purchase has been used.
  • When a sign‑up’s paid window ends, the page and its data remain available; only the paid features stop.

6. AI-generated content

signup.studio includes an AI-assisted feature that generates sign‑up page content based on your description. You are responsible for reviewing and approving any AI-generated content before publishing it. AI-generated content must comply with all other provisions of these Terms. We reserve the right to limit or suspend AI generation access for accounts that misuse the feature or attempt to generate prohibited content.

7. Prohibited uses

You may not use signup.studio for:

  • Illegal activities or events that violate applicable law
  • Fraudulent, deceptive, or misleading events or communications
  • Events promoting violence, hate speech, or discrimination
  • Events involving unlicensed professional services (medical, legal, or financial advice)
  • Spam, phishing, or other harmful communications to participants
  • Any purpose that would expose signup.studio to legal liability or reputational harm

We reserve the right to remove any sign‑up page and suspend or terminate any account that violates these prohibitions, with or without prior notice.

8. Intellectual property

You retain ownership of all content you create on signup.studio, including event descriptions, images, and custom questions. By posting content on signup.studio, you grant us a non-exclusive, royalty-free license to display, host, and transmit that content as necessary to operate the platform. You also grant us the right to use your sign‑up pages as examples in our marketing materials unless you notify us at hello@signup.studio that you prefer we do not.

You represent that you own or have all necessary rights to any content you upload, and that it does not infringe any third party’s intellectual property rights.

9. Copyright and DMCA

If you believe content on signup.studio infringes your copyright, please send a written notice to our designated copyright agent. Your notice must include: identification of the copyrighted work claimed to be infringed; identification of the infringing material and its location on the platform; your contact information; a statement of good faith belief that the use is not authorized; and a statement, under penalty of perjury, that the information in the notice is accurate and you are authorized to act on behalf of the copyright owner.

DMCA Copyright Agent
Signup Studio, LLC
scott@signup.studio

10. Account termination

You may delete your account at any time from your account settings. Upon deletion, your account data and sign‑up pages are permanently removed.

We reserve the right to suspend or terminate accounts that violate these Terms, with or without notice. Accounts terminated for fraud or abuse are not eligible for refunds. We reserve the right to terminate inactive free-tier accounts with reasonable advance notice.

11. Disclaimer of warranties

signup.studio is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or free from harmful components. Your use of signup.studio is at your own risk.

12. Limitation of liability

To the maximum extent permitted by applicable law, signup.studio’s total liability to you for any claim arising from your use of the platform is limited to the fees you paid us in the twelve months preceding the claim. signup.studio is not liable for lost revenue, lost data, loss of business, or any indirect, incidental, special, or consequential damages, even if we have been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify and hold harmless signup.studio, its officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the platform, your events, your relationship with participants, your violation of these Terms, or your violation of any applicable law or third-party right.

14. Governing law and dispute resolution

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of signup.studio that cannot be resolved informally will be settled by binding individual arbitration administered in Wake County, North Carolina. You waive your right to a jury trial and to participate as a plaintiff or class member in any class action or representative proceeding.

To opt out of arbitration, notify us in writing at hello@signup.studio within 30 days of first creating your account. The opt-out applies only to the arbitration requirement; all other terms remain in effect.

15. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by email or by a notice on the platform. Continued use of signup.studio after the effective date of any update constitutes your acceptance of the revised Terms.

16. Contact

Questions about these Terms? Email us at hello@signup.studio.

Signup Studio, LLC
P.O. Box 51773
Durham, NC 27707

© 2026 signup.studio
About Privacy Terms